Billing and Collections Supervisor
$70,000–$80,000 year
On-site · Irvine, California, United States
Job Summary
Oversee all billing operations, collections, and account reconciliation; lead a team of billing specialists to ensure invoices are issued accurately and on time, drive proactive collections, and promptly resolve client account issues. Collaborate with Sales, QA, and Client Success to improve client satisfaction and retention. 100% on-site at Irvine, CA. Lead and mentor the billing/collections team, conduct weekly meetings and coaching, approve timecards, and optimize scheduling. Provide regular performance reports and pursue system/process improvements to enhance efficiency and accuracy.
Required Qualifications
- 5+ years of experience in accounts receivable, billing, or collections
- 3+ years in a leadership role
- Associate’s degree in Accounting, Finance, Business Administration, or related field
- Experience in financial services, consumer lending, tax relief, or related industry preferred
- Proficiency with CRM systems (preferably Salesforce), Google Workspace, TalkDesk, and Microsoft Excel
- Strong written and verbal communication; coaching and collaboration skills
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