Billing Analyst
$90,000–$100,000 year
HybridDenver, Colorado, United States
Job Summary
Manage billing and payment operations across the marketplace, ensuring tuition, revenue, and employer benefit dollars move accurately and on time. Proactively analyze and resolve aged receivables, unapplied credits, and open invoices while leading collections escalations to recover outstanding funds. Review new partner contracts for billing variances, manage the full onboarding/offboarding lifecycle, and oversee end-to-end cash application operations including check processing and audit-ready recordkeeping. Investigate and resolve partner and internal stakeholder inquiries regarding invoicing and discrepancies, joining external partner calls as a subject matter expert when needed. Drive process improvements, automation, and AI-enabled solutions to increase team capacity and operational efficiency. This hybrid role is based at Guild's Denver headquarters with a minimum of three days in the office.
Required Qualifications
- Degree in Finance, Accounting, or other mathematical or technical area(s)
- 5+ years of relevant work experience in a detail-oriented environment with high expectations of precision
- A self-starter demeanor with proven time-management skills and the ability to work independently, while managing multiple work streams in a fast-paced, evolving work environment
- Analytical, detailed, and process-oriented tendencies
- Comfort collaborating with others - both internally and externally to execute on billing enablement
- A drive to problem solve and to resolve issues and incidents
- Experience working with a billing / payment system (potentially in a financial or healthcare environment) that requires near perfect execution
- Intermediate to advanced Excel and/or Gsheet knowledge
- A desire to perform and maintain high standards of work & accuracy
- Experience with AI tools and AI-assisted solutions that reduce manual effort and improve team effectiveness
- Minimum of 3 days per week in the office
Desired Qualifications
- NetSuite experience preferred
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