Billing Analyst (copy)
On-siteSpennymoor, England, United Kingdom
Job Summary
Process and generate accurate billing, reviewing customer contracts to ensure invoices are sent on time according to agreed terms. Resolve billing discrepancies by investigating queries and clarifying internal issues, while processing credit notes and adjustments with appropriate approvals. Collaborate with operations, sales, and customer service teams to support seamless billing processes and monitor compliance with company policies. Produce monthly, quarterly, and ad-hoc revenue reports for management review and own CRM case management for accounts receivable. Identify and implement process improvements to enhance billing efficiency and revenue receipt.
Required Qualifications
- Previous experience as a Billing Analyst, Billing Coordinator, or in a similar role
- Strong understanding of billing processes and software applications
- High attention to detail with strong analytical and problem-solving skills
- Excellent organizational and time-management abilities, with a focus on meeting deadlines
- Strong communication skills, both written and verbal, with the ability to liaise with internal teams and external clients in a professional manner
- Proficiency in Microsoft Excel (advanced skills preferred) and other Microsoft Office applications
- Ability to work independently and handle multiple priorities in a fast-paced environment
- A proactive approach to process improvement and data accuracy
- Driving license
- Willingness to travel on occasion
Desired Qualifications
- AAT qualification or equivalent
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