Bilingual Youth Transportation Specialist
$46,000–$46,000 year
On-siteRoselle, Illinois, United States
Job Summary
Coordinate transportation and physically escort unaccompanied youth arriving in the U.S. to reunification appointments, medical visits, and group outings while supervising them in transit. Organize travel destinations, navigate routes, and maintain daily rosters tracking times, dates, and transporters. Manage vehicle safety by ensuring cleanliness, fuel levels, and security, reporting damage to maintenance, and conducting weekly safety training for new hires. Provide documentation for missed appointments or unusual events to the Management Team. Work flexible hours depending on transport needs, requiring travel out of state up to 40%-50% for reunification efforts.
Required Qualifications
- Must be able to travel out of state up to 40%-50% for reunification efforts.
- Performs all work in a manner consistent with the National Youth Advocate Program's Mission, Values and Philosophies.
- Coordinates transportation including organizing and navigating travel destinations, physically escorts, and supervises youth while in transit to scheduled and emergency appointments.
- Coordinates medical transport with Charge Nurse.
- Coordinates clinical transport with clinical staff.
- Coordinates reunification transport with team.
- Tracks and assigns all doctor appointments via supervisors - attends weekly supervisor meeting.
- Maintains a daily roster of times, dates, destinations, transporters and length of transport.
- Provides documentation of all missed appointments or unusual events to the Management Team.
- Tracks and schedules all group outings weekly via transportation outing schedule.
- Maintains cell phone numbers of staff on transport.
- Ensures daily cleanliness and upkeep of all vehicles assigned to the campus – includes inspecting for cleanliness, damage, proper equipment and safe operation of vehicle.
- Ensures vehicles are properly fueled.
- Maintains security over the vehicles and keys.
- Reports vehicle needs and damage to maintenance and tracks all vehicle issues in regard to repair.
- Maintains notebooks – includes inspecting logs for completion and accuracy.
- Provides safety training to all new hires every three weeks.
- Collects and tracks all safety checklist sheets and provides weekly report.
- The supervision and transport of youth requires prolonged periods of walking and standing and physical agility.
- May be required to run and climb flights of stairs.
- Must be able to participate in physical interventions with youth when necessary.
- Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.
- Will be required to complete Crisis Prevention Institute (CPI) and CPR training.
- Schedule will vary depending on transport need; flexibility is needed.
- High school diploma or GED.
- Experience working with at-risk youth.
- Bilingual English/Spanish fluency is required.
- Excellent time management and organization skills.
- Excellent written and oral skills.
- Applicants are required to pass an agility and strength evaluation.
- Must have a valid driver's license, reliable transportation, automotive insurance, and a good driving record.
- Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs.
- Bilingual (English Spanish). Fluency in Spanish is required.
- Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage.
- 21 years of age, valid state driver's license, reliable personal vehicle, and a good driving record.
Desired Qualifications
- Excellent customer service and communication skills.
- Sensitivity to cultural diversity.
- Enthusiastic self-starter.
- Works well independently and as a team member.
- The qualified candidate will follow a team concept and support agency goals, colleagues and ORR liaisons.
- Candidate must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.
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