Bilingual Workforce Supervisor
$60,000–$65,000 year
On-siteBedford, Illinois, United States
Bedford, Illinois, United StatesOn-siteFull Time$60,000–$65,000 yearHigh School Or EquivalentLarge
Full TimeHigh School Or EquivalentLarge
Job Summary
Deliver high-quality service to customers and temporary employees by matching skills to needs and developing business through outstanding customer service. Perform administrative tasks including monitoring attendance, processing Workers Compensation claims, and reconciling vendor invoices. Supervise one or more On-site Staffing Specialists while managing check-ins across shifts and filling open orders independently. Work Monday through Friday from 5am to 5pm, with availability for weekends and long hours. Visit the Romeoville office weekly. Fluent Spanish and English speakers required.
Required Qualifications
- High School diploma
- Proven leadership/success in a previous managerial role
- Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience
- Must have great communication and customer service skills
- Must have administrative skills
- Experience in performing background checks, I 9, and E Verify
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet
- Must be open to work Monday – Friday and Saturday and Sundays for OT and daily OT long hours and available to do check ins for 1st 2nd and 3rd shift
- Must come once a week to Romeoville office
- Must be able to fill ALL their open orders by themselves
- Must be able to help make sale calls around the area to bring in new business
- Must be able to speak, read, and write fluent Spanish and English
Desired Qualifications
- Exceptional customer service skills and the ability to build/enhance successful business partnerships
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