Bilingual Universal Banker- Multiple Locations
$31,200–$31,200 year
On-siteSt. Louis, Missouri, United States
Job Summary
Engage with customers to establish rapport, provide consultative financial advice, and complete account openings, maintenance, and loan applications. Process teller transactions including deposits, withdrawals, and payments while maintaining cash drawer balances and resolving discrepancies. Handle inbound and outbound calls to build relationships, recommend products, and solve issues proactively. Promote digital banking solutions and connect customers with experienced partners to meet their full financial needs. Meet quarterly banker minimum standards, participate in sales and training meetings, and adhere to federal banking regulations and compliance policies. Work independently, manage time effectively, and remain flexible to accommodate branch staffing needs. This role supports Midwest BankCentre's mission to lift communities through shared prosperity and diversity.
Required Qualifications
- High School Diploma (or equivalent)
- Willing and able to travel to other locations/branches
- Willing and able to work required overtime
- Full time employment
- 40 hours per week
- Evenings and weekends may be required as necessary
- Ability to lift files
- Ability to open filing cabinets
- Ability to bend or stand on a stool as necessary
- Regularly required to talk
- Regularly required to hear
- Understanding of federal banking regulations
- BSA knowledge
- USA Patriot Act knowledge
- AML knowledge
- Notary Public knowledge
- Adherence to Bank's compliance requirements
- Adherence to risk management concepts
- Adherence to expectations, policies, and procedures
- Application of compliance requirements to daily tasks
- Application of risk management concepts to daily tasks
- Application of policies and procedures to daily tasks
Desired Qualifications
- Associates or Bachelor's degree
- A minimum of two years bank customer contact or retail sales experience
- Exceptional interpersonal and communication skills
- Ability to build rapport and engage clients effectively
- Technologically savvy
- Ability to quickly learn and adapt to new systems and software
- Problem-solving mindset
- Ability to think critically under pressure
- Excellent attention to detail
- Organizational skills
- Ability to work independently
- Ability to collaborate effectively within a team environment
- Commercial credit experience
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