Bilingual Treatment Coordinator

Bilingual Treatment Coordinator role involves discussing doctor-proposed general dentistry treatment plans and related costs with patients and/or guardians, informing them of financial responsibilities, and assisting with third-party billing (e.g., CareCredit). The position requires understanding and utilizing CDT codes, reviewing dental records for proper coding, and coordinating with administrative and clinical staff. Responsibilities include posting and reviewing general dentistry payments, balancing day sheets, ensuring firm financial arrangements for patient treatment, managing patient accounts, conducting recall for general dentistry patients, and assisting with scheduling follow-ups and same-day treatment initiation. Strong emphasis on effective communication with patients, guardians, and staff, maintaining HIPAA-compliant practices, using dental software (Eaglesoft) and Microsoft Office, and creating financial reports. May relocate to other Dental Depot clinics as needed and requires regular attendance. Knowledge of Medicaid, secondary insurance coordination, and pre-authorizations is valued, along with attention to detail, empathy, time management, and a customer-oriented approach.