Bilingual Teller
On-siteMountain Top, Pennsylvania, United States
Mountain Top, Pennsylvania, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Process a variety of customer interactions while delivering a unique experience aimed at improving financial wellbeing and creating loyalty. Educate customers on alternatives and banking opportunities during conversations, leveraging technology to solve problems and manage transactions efficiently. Adhere to all policies and procedures, demonstrating sound judgment within established limits to ensure accurate daily operations and maintenance. Identify opportunities through meaningful engagement to refer customers to appropriate branch staff and products.
Required Qualifications
- Bilingual, English/Spanish, preferred
- Applicants may also call 877-968-7762 and say 'Workday' for accommodation assistance
Desired Qualifications
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
- Accuracy and Attention to Detail
- Addressing Customer Needs
- Banking Products
- Digital Awareness
- Effective Communications
- Fraud Detection and Prevention
- Managing Multiple Priorities
- Matrix Management
- Problem Solving
- Understanding Customer Needs
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