Bilingual Teller
$33,000–$55,000 year
On-siteCicero, Illinois, United States
Job Summary
Process a variety of customer interactions, delivering a unique experience aimed at improving financial wellbeing and creating loyalty. Educate customers on alternatives and banking opportunities during conversations, making appropriate referrals to branch staff. Perform lobby engagement activities to connect with customers and position PNC products to meet their needs. Apply product and procedural knowledge to solve customer problems while ensuring teller and branch daily operations are completed efficiently and accurately. Adhere to all policies and procedures, demonstrating sound judgment within established limits and effectively managing risks associated with business objectives.
Required Qualifications
- Bilingual Spanish
- Customer Focused
- Managing Risk
- Appropriate knowledge, skills, and abilities for a role
- Sound judgment within established limits
- Efficient and accurate manner
Desired Qualifications
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
- Accuracy and Attention to Detail
- Addressing Customer Needs
- Banking Products
- Digital Awareness
- Effective Communications
- Fraud Detection and Prevention
- Managing Multiple Priorities
- Matrix Management
- Problem Solving
- Understanding Customer Needs
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