Bilingual Support Assistant (Rohingya)
On-siteBankstown, New South Wales, Australia
Job Summary
Provide high-quality bilingual assistance to support learners from diverse linguistic backgrounds to engage effectively in their language, literacy, and numeracy training. Work closely with Trainers to facilitate communication, clarify learning content, and support students in achieving their educational, vocational, and personal goals. Support classroom delivery, assist with learner understanding, and contribute to accurate documentation in line with government contract requirements and national standards. This hands-on role involves supporting learners across any of the 4 AMEP NSF sites located in Sydney, NSW, requiring flexibility and adaptability to meet operational needs. The position is available in the mornings and requires a casual commitment.
Required Qualifications
- Bilingual skills
- Demonstrated face-to-face, phone and email customer service experience
- Demonstrated high level of interpersonal, written, and verbal communication skills
- Good administrative skills and attention to detail
- Ability to remain calm under pressure
- Ability to remain focused and manage priorities in the face of competing demands
- Demonstrated awareness of a range of cultural perspectives and sensitive approaches relevant to our clients
- Experience in working as part of a team
- Available in the mornings
- Work across any of the 4 AMEP NSF sites located in Sydney, NSW
- Demonstrating flexibility and adaptability to meet operational needs
Desired Qualifications
- Knowledge of programs and contracts
- Previous experience in the education industry
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