Bilingual Store Manager
$31,200–$31,200 year
On-siteGainesville, Florida, United States
Job Summary
Lead and manage the sales team to provide an unparalleled customer experience, ensuring the store maintains or exceeds monthly sales of 200 devices and $6,500 in accessories. Conduct daily observations per Velocity, handle all administrative aspects including contracts, payments, and order filing, and maintain store standards across merchandising, backroom, and work areas. Sell devices, accessories, and other Cricket offerings to meet quotas while guiding customers through their purchasing experience with expert product knowledge. Directly responsible for sales accuracy of the daily cash drawer and addressing all customer service escalations in a timely, professional manner. Requires bilingual proficiency in English and Spanish, with the ability to work varied hours including evenings, weekends, and holidays.
Required Qualifications
- High school diploma or equivalent
- Retail sales management or customer service management experience
- Proven leadership skills
- Demonstrated ability to meet/ exceed sales quotas
- Positive, can-do attitude, highly motivated, results-driven personality
- Excellent customer service skills and the ability to understand and implement our sales process
- Ability to function independently as well as be a team player
- Strong verbal, written, presentation, and interpersonal communication skills
- Ability to multitask in a fast-paced environment
- Ability to complete sales tasks and meet quotas
- Must be able to work the varied hours of retail, including evenings, weekends, and holidays
- Ability to occasionally lift 10 to 25 pounds
- Constant walking and standing; frequent bending, stooping, and reaching
Desired Qualifications
- college degree
- Experience in prepaid wireless sales management
- Bilingual / English & Spanish proficiency
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