Bilingual Spanish - Personal Banker

Bilingual Spanish-English Personal Banker at PNC in Orlando, FL. Acquires and deepens the branch customer base through proactive sales and service activities, manages the customer experience to improve financial wellbeing, and collaborates with ecosystem partners to grow wallet share. Delivers a full PNC conversation to identify appropriate solutions, leverages partnerships and community Centers of Influence, and creates customer loyalty. Performs lobby engagement to connect with customers, educates on options for managing financial transactions using technology, applies product and procedural knowledge to mitigate risk, and participates in daily branch operations. Required to have an Associates degree or equivalent and 3+ years of experience; demonstrate strong customer service and sales skills, bilingual English/Spanish, and the ability to work in an in-office branch environment. Reads and adheres to policies to manage risk; background checks per CFPB regulations are required.