Bilingual Senior Manager, Client Finance Operations – Québec Clients
HybridToronto, Ontario, Canada
Job Summary
Own and maintain centralized campaign, PO, billing, and payment tracking for L'Oréal and other assigned Québec-based clients, ensuring information is current, complete, and actionable. Drive regular finance-focused working sessions with client leads, division leads, and stakeholders to document PO status, billing risks, and next steps. Serve as the senior day-to-day finance operations contact for PO, billing, and campaign-to-PO alignment matters, conducting timely follow-ups to secure outstanding POs and resolve matching issues before escalation. Oversee the influencer payment and reconciliation workstream, providing direction to the Campaign Payment and Reconciliation Specialist to ensure payment requirements are aligned and tracked. Monitor aging buckets and flag at-risk items approaching the 21-day escalation threshold, preparing concise summaries with recommended actions for senior leadership. Provide senior-level oversight of month-end and quarter-end finance readiness, ensuring accurate WIP, billing, and payment information while maintaining audit-ready records for internal controls.
Required Qualifications
- 7+ years of experience in client finance, project finance, agency operations, advertising, public relations, integrated communications, influencer marketing, or a related environment
- experience supporting complex client accounts or client portfolios across multiple brands, divisions, campaigns, stakeholders, budgets, POs, billing, and payment workstreams
- Post-secondary education in business, finance, accounting, marketing, communications, or a related field
- equivalent practical experience may also be considered
- Bilingual proficiency in English and French
- ability to communicate clearly and professionally with internal teams, client stakeholders, and external partners
- Strong financial acumen
- ability to understand budgets, POs, invoicing, WIP, billing exposure, reconciliations, and payment timing in a client-service environment
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