Bilingual Sales Associate Fort Worth & Surrounding Areas
On-siteFort Worth, Texas, United States
Job Summary
Process wires, cash checks, loans, money orders, bill payments, lottery tickets, and online sales while managing large cash transactions, counting drawers, and processing bank deposits. Serve as the first point of contact for customers, answering questions, directing them to appropriate resources, and analyzing needs to recommend products and services. Maintain confidentiality, comply with federal and state regulations, and report suspicious activity. Keep accurate records of shift transactions and support marketing initiatives by distributing flyers and promoting company branding. Maintain a clean, organized work environment and assist with operational improvements as assigned by management.
Required Qualifications
- High School Diploma or GED
- Must speak Spanish fluently
- Must speak at least basic English
- Ability using computer's keyboard (letters and numbers) and computer mouse
- Detail oriented especially when reading, writing, and counting numbers and currency
- Strong verbal & written communication skills
- Ability to analyze customer needs, advise about rates, & make recommendations
- Ability to gather key information to find solutions for our customers
- Ability to manage large amounts of cash transactions
- Team player, collaborator, and service oriented
- Maintains a clean and organized work environment
- Maintains and applies current procedural knowledge for compliance guideline standards
- Standing and/or carrying things up to 20 lbs
- Pushing/Pulling up to 20 lbs
- Frequent sitting and operating of computers, phone, calculator
- Hand manipulation: Use of hands to grab, organize, turn things
- Observing, listening, and talking to customers and coworkers
- Sitting
- Extended sitting hours
- Observing and listening
- Cleaning and organizing as needed
- Capture data
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