Bilingual Sales Associate
On-siteOklahoma City, Oklahoma, United States
Oklahoma City, Oklahoma, United StatesOn-siteFull TimeEntry LevelHigh School Or EquivalentMedium
Full TimeEntry LevelHigh School Or EquivalentMedium
Job Summary
Manage transactions including wires, check cashing, loans, money orders, bill payments, top-ups, lottery tickets, and online sales while balancing cash drawers and maintaining customer information confidentiality. Provide fast, efficient service to customers in person or by phone, identify cross-selling opportunities, and apply procedural knowledge to ensure compliance with company, state, and federal regulations. Speak Spanish fluently and maintain a clean, organized work environment while capturing data and analyzing customer needs to recommend solutions.
Required Qualifications
- High School Diploma or GED
- Must speak Spanish fluently and at least basic English communication
- Ability using computer's keyboard (letters and numbers) and computer mouse
- Detail oriented especially when reading, writing, and counting numbers and currency
- Strong verbal & written communication skills for constant interaction with customers in person or by phone
- Ability to analyze customer needs, advise about rates, & make recommendations
- Ability to gather key information to find solutions for our customers
- Ability to manage large amounts of cash transactions
- Team player, collaborator, and service oriented
- Maintains a clean and organized work environment
- Maintains and applies current procedural knowledge for compliance guideline standards
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