Bilingual Sales Associate
On-siteColumbus, Ohio, United States
Job Summary
Process wires, cash checks, loans, money orders, bill payments, lottery tickets, and online sales while managing large cash transactions. Serve as the first point of contact for customers, answering questions, directing them to appropriate resources, and analyzing needs to recommend products and services. Maintain accurate record keeping of shift transactions, balance cash drawers, and ensure compliance with company, state, and federal policies. Distribute marketing materials, support in-store and out-of-store campaigns, and assist with operational improvements as assigned. Maintain a clean, organized work environment and observe, listen, and talk to customers and coworkers throughout the shift.
Required Qualifications
- High School Diploma or GED
- Must speak Spanish fluently
- Must speak at least basic English
- Ability using computer's keyboard (letters and numbers) and computer mouse
- Detail oriented especially when reading, writing, and counting numbers and currency
- Strong verbal & written communication skills
- Ability to analyze customer needs, advise about rates, & make recommendations
- Ability to gather key information to find solutions for our customers
- Ability to manage large amounts of cash transactions
- Team player, collaborator, and service oriented
- Maintains a clean and organized work environment
- Maintains and applies current procedural knowledge for compliance guideline standards
- Must be able to stand and/or carry things up to 20 lbs
- Must be able to push/pull up to 20 lbs
- Must be able to observe, listen, and talk to customers and coworkers
- Must be able to sit for extended periods
- Must be able to frequently sit and operate computers, phone, calculator
- Must be able to use hands to grab, organize, turn things
- Must be able to capture data
- Must be able to clean and organize as needed
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.