Bilingual Sales Associate
$35,152–$35,152 year
On-siteBellflower, California, United States
Job Summary
Deliver outstanding customer service through daily interactions with clients while creating value for the organization and enhancing company acceptance in the market. Analyze customer needs, advise on rates, and make recommendations by gathering key information to find solutions. Manage large cash transactions, maintain confidentiality, and apply current procedural knowledge for compliance guidelines. Capture data, clean and organize the work environment, and perform other tasks as assigned by management. This bilingual role supports DolFinTech's mission to provide superior non-bank financial services to the Hispanic population across the U.S.
Required Qualifications
- High School Diploma or GED
- Must speak Spanish fluently
- Must have at least basic English communication
- Ability using computer's keyboard (letters and numbers) and computer mouse
- Detail oriented especially when reading, writing, and counting numbers and currency
- Strong verbal & written communication skills for constant interaction with customers in person or by phone
- Ability to analyze customer needs, advise about rates, & make recommendations
- Ability to gather key information to find solutions for our customers
- Maintains confidentiality of customer information
- Ability to manage large amounts of cash transactions
- Team player, collaborator, and service oriented
- Maintains a clean and organized work environment
- Maintains and applies current procedural knowledge for compliance guideline standards
- Must be available for different hours from 8:30 am - 8:30pm from Monday to Sunday
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