Bilingual Sales Associate
On-siteLufkin, Texas, United States or Nacogdoches, Texas, United States
Job Summary
Deliver outstanding customer service through daily interactions with clients while creating value for the organization. Proactively enhance company acceptance and branding in the market by applying best practices and processes during transactions. Analyze customer needs, advise on rates, and make recommendations while gathering key information to find solutions. Manage large amounts of cash transactions and maintain confidentiality of customer information. Keep the work environment clean and organized while applying current procedural knowledge for compliance guidelines. Capture data 20% to 35% of the time and collaborate as a team player. Maintain a clean and organized work environment.
Required Qualifications
- High School Diploma or GED
- Must speak Spanish fluently
- Must speak at least basic English
- Ability using computer's keyboard (letters and numbers) and computer mouse
- Detail oriented especially when reading, writing, and counting numbers and currency
- Strong verbal & written communication skills for constant interaction with customers in person or by phone
- Ability to analyze customer needs, advise about rates, & make recommendations
- Ability to gather key information to find solutions for our customers
- Ability to manage large amounts of cash transactions
- Team player, collaborator, and service oriented
- Maintains a clean and organized work environment
- Maintains and applies current procedural knowledge for compliance guideline standards
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