Bilingual Sales Advocate (64069)
$25,000–$50,000 year
On-siteVernon, Texas, United States or Vernon, British Columbia, Canada
Job Summary
Provide extraordinary customer service by being compassionate and understanding of client needs while building value through tailored wireless solutions. Represent the Cricket brand with professionalism, assist store leaders with operations, and achieve sales goals and KPIs to earn commissions. Occasionally participate in outside sales events, community engagements, and promotional activities to support customer acquisition and brand awareness. Engage with customers, distribute marketing materials, and assist with event setup as part of these responsibilities. Fluently speak English and Spanish, work a minimum of 32 hours per week including evenings and weekends, and live within 30 minutes of the home store.
Required Qualifications
- Must be fluent in two or more languages. This specific position requires English and Spanish.
- Clear communication skills
- Attitude and technical aptitude
- Commitment to exemplary customer service, honesty, and integrity
- At least 18 years old and legally able to work in the United States without restrictions
- Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays
- Must have reliable transportation to the location
- Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed
- Ability to operate a personal computer
- Ability to lift up to 10 pounds
- Ability to bend, squat, and stretch for purposes of inventory and stocking
- Require to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation)
- Ability to work in a fast-paced environment
- Ability to follow instructions to completion
- Problem solves under pressure
Desired Qualifications
- A background in retail sales
- Strong Social Media presence
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