Bilingual Sales Advocate (63837)
$30,000–$50,000 year
On-siteVictoria, Texas, United States or Victoria, Central and Western, Hong Kong
Job Summary
Deliver extraordinary customer service by offering tailored wireless solutions and representing the Cricket brand with professionalism. Assist store leaders with operations while achieving sales goals and KPIs to unlock commission bonuses. Participate in outside sales events, community engagements, and promotional activities as part of regular duties, which include engaging customers and distributing marketing materials. Provide compassionate support to customers and families, ensuring they receive the right products and services. This bilingual role requires fluency in English and Spanish, with the ability to work evenings, weekends, and holidays. Candidates must live within 30 minutes of a home store location and possess reliable transportation. Mobilelink, Cricket's largest authorized wireless retailer, offers unlimited earning potential, PTO after 90 days, and comprehensive health benefits.
Required Qualifications
- Must be fluent in two or more languages. This specific position requires English and Spanish.
- Clear communication skills
- Attitude and technical aptitude
- Commitment to exemplary customer service, honesty, and integrity
- At least 18 years old and legally able to work in the United States without restrictions
- Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays
- Must have reliable transportation to the location
- Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed
- Ability to operate a personal computer
- Ability to lift up to 10 pounds
- Ability to bend, squat, and stretch for purposes of inventory and stocking
- Require to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation)
- Ability to work in a fast-paced environment
- Ability to follow instructions to completion
- Problem solves under pressure
Desired Qualifications
- A background in retail sales is helpful, but not required
- Strong Social Media presence preferred
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