Bilingual Registry Agent (EN/FR)

Bilingual Registry Agent (EN/FR) handles processing of client requests across Canadian and US registries within SLA, including provincial registrations, data entry for manual registrations, weekly invoicing, and EFT file uploads. Core duties emphasize accurate billing, maintaining processing standards under pressure, handling inquiries with professional communication, contributing to continuous service improvements, and collaborating with colleagues to enhance customer experience. The role requires precise typing (40 wpm), strong verbal/written communication, multi-tasking, problem-solving, and knowledge of provincial real property searches, corporate and banking acts, relevant provincial websites, and proficient MS Office use. The position is based in Mississauga, Ontario, with emphasis on accuracy, timely delivery, and service excellence in a fast-paced environment.