Bilingual Processing Coordinator
HybridDallas, Texas, United States
Job Summary
Process all incoming referrals, verify referral information and client eligibility, and enter new clients into KanTime and the Processing Roster. Contact families regarding treatment availability, special requests, and therapist staffing status while coordinating new client placement with appropriate therapists. Maintain processing workflows, create certification forms, and request initial authorizations from Medicaid payors. Create and scan electronic documentation for client charts, manage client holds and discharges, and verify Medicaid eligibility on the 1st and 15th. Maintain open communication with families, therapists, and physicians regarding delays and comply with safety policies. Assist families in obtaining therapy services and maintain consistent lines of communication across the team.
Required Qualifications
- High School diploma or General Education Degree (GED)
- Minimum of one (1) years of administrative experience
- Bilingual English/Spanish with an ability to read, write and speak both languages fluently
- Computer skills to include the Microsoft Office Suite and database activity
- Strong verbal and written communication skills
- Ability to carry out detailed but involved written instructions
- Excellent problem solving skills
- Excellent computer skills to include Microsoft Office Suite and database activity
- Ability to multi-task
- Ability to add, subtract, multiply, and divide with simple two-digit numbers
- Specific vision abilities required by this job include close vision requirements (clear vision at 20 inches or less)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.