Bilingual Payment and Reconciliation Coordinator
HybridToronto, Ontario, Canada
Job Summary
Manage end-to-end campaign payment administration, including funding requirements, purchase order details, supporting documentation, payment tracking, invoice follow-up, reconciliation, and issue resolution. Track and resolve PO matching issues caused by inconsistent naming conventions, fluctuating values, missing POs, or negotiation changes. Monitor campaigns where payments progress ahead of billing to flag unbilled exposure, invoice readiness gaps, and items requiring follow-up with account teams or client stakeholders. Maintain accurate influencer payment platform and finance trackers to provide clear cross-campaign visibility across divisions, brands, campaign volumes, funding status, invoice approvals, payment progress, PO status, tax amounts, remaining balances, aging items, and outstanding actions. Monitor payment timelines, proactively escalate risks to client KPI commitments or creator payment timelines, and coordinate with internal teams, client teams, and external platform partners to resolve missing information, funding adjustments, invoice questions, rejected payments, and other payment-related issues. Prepare tax reconciliations, journal entries, and final campaign reconciliations by reviewing payment activity against POs, invoices, tax amounts, credit memos, unused funds, and remaining balances. Support influencer payment platform vendor setup and onboarding administration, including validating vendor contact details, sending setup requests, generating payment platform setup emails, reviewing required vendor documentation, following up with vendors, and escalating unresolved setup issues as needed. Populate and maintain payment tracker fields related to invoice number, invoice amount, invoice date, due date, vendor setup status, payment status, and outstanding payment actions. Prepare invoice packages for payment submission, including adding PO numbers to invoices, gathering signed contracts or influencer agreements, submitting required documentation to Finance+/accounts payable, and monitoring urgent or time-sensitive invoices against NET45 due dates.
Required Qualifications
- Bachelor's degree in Finance, Accounting or a related field
- Minimum 3 years of finance, payment processing, accounts payable, campaign finance or related operational finance experience in a high-volume, deadline-driven environment
- Bilingual proficiency in English and French
- Experience with purchase orders, invoice processing, payment tracking, payment issue resolution, budget reconciliation, tax support, audit support and related finance operations
- Advanced Excel skills and strong tracker management capabilities, including formulas, filters, lookups, pivot tables, structured trackers and the ability to manage high-volume payment activity across multiple campaigns, files and financial data sources
- Strong attention to detail, organizational skills and process discipline, with the ability to follow repeatable payment and reconciliation processes while identifying exceptions, missing information, timing risks and required adjustments
- Clear written and verbal communication skills, with strong follow-up and issue-resolution capabilities when coordinating with finance, account teams, client stakeholders and external platform contacts
- Experience supporting vendor onboarding, payment setup, invoice processing and tracker management workflows, including vendor documentation review, PO details, payment package preparation, follow-up on urgent items, and coordination with accounts payable or Finance+ teams
Desired Qualifications
- Bachelor's degree in Finance, Accounting or a related field is preferred
- Working proficiency with influencer payment platforms
- Working proficiency in Maconomy or similar finance workflow tools
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