Bilingual Patient Service Representative (Avondale)
$39,520–$41,600 year
On-siteChicago, Illinois, United States
EXPIREDChicago, Illinois, United StatesOn-siteFull Time$39,520–$41,600 yearHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Answer all phone calls, listen and return voicemails, and check in new and existing patients while collecting registration and medical history forms. Manage front desk operations by checking out patients, handling payments, and updating the communication log. Review the daily clinic schedule, fill open spots with appointments, and verify bonding approvals with insurance. Maintain office cleanliness, reply to emails, and call patients regarding outstanding balances. Travel to sister clinics in Harwood Heights, Skokie, Pilsen, and Bucktown as needed.
Required Qualifications
- High school degree or GED equivalent
- 3 years of customer service experience
- 2 years of patient service experience
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.)
- Excellent problem solving and de-escalation skills
- Excellent written and verbal communication skills
- Bilingual - Spanish required
- Monday – Wednesday 8:45am – 5:00pm
- Thursday - Friday 6.45am - 3:00pm
- 2 Saturdays per month
- Two 9:45am- 6:00pm Shifts per month
- 3339 W. Belmont Ave, Chicago , IL 60618
- Travel required to Harwood Heights,Skokie, Pilsen and Bucktown
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