Bilingual Patient Coordinator (English/Spanish)

Greet patients at the front desk, ensuring a cordial welcome and meeting their needs effectively. Enter patient information into the electronic medical record accurately and update it regularly. Collect patient payments, post them correctly, and balance collections daily. Coordinate with Patient Financial Services regarding insurance inquiries and schedule appointments based on provider requests and guidelines. Maintain a clean work environment and keep management informed of clinic activities. Adhere to regulatory guidelines including HIPAA, OSHA, and NCQA standards.