Bilingual Patient Care Coordinator

Guide patients through registration, enrollment, and appointment scheduling while assisting with insurance applications, renewals, and eligibility verification. Conduct financial screenings to help patients qualify for discounted healthcare services and educate them on available programs, benefits, and community resources. Remove barriers to care by coordinating transportation, interpretation services, and community referrals, then maintain accurate patient documentation within the electronic medical record. Partner with clinical and administrative teams to improve patient engagement and continuity of care, while participating in community outreach events to connect patients with healthcare services. Track outreach activities and support organizational quality initiatives.