Bilingual Operations Specialist / Customer Service Representative
$35,360–$35,040 year
On-site · San Antonio, Texas, United States
San Antonio, Texas, United StatesOn-siteFull Time$35,360–$35,040 yearEntry LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Join our Operations team as a Bilingual Operations Specialist / Customer Service Representative to provide excellent support to clients and homeowners through phone, in-person, and email interactions. Ideal candidates are customer-focused and possess strong communication skills.
Required Qualifications
- Bilingual
- High school diploma or equivalent (associates degree or higher preferred)
- Proven experience in customer service or related field
- Strong verbal and written communication skills
- Ability to handle difficult or upset customers with patience and professionalism
- Strong problem-solving and multitasking abilities
- Excellent interpersonal skills with a friendly, approachable demeanor
- Proficiency in using phone systems, computers, and customer service software
- Ability to work under pressure and meet deadlines
Desired Qualifications
- Previous experience in a similar role, especially in customer-facing environments
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