Bilingual Operations Associate
On-siteNashville, Tennessee, United States
Job Summary
Manage the school-level ticketing system for facility issues, route requests to appropriate entities, and communicate with custodians as needs arise. Support facilities preparation for student and teacher return over the summer, including compliance checks like monthly elevator inspections. Collaborate with front office staff to create streamlined communication plans for families, gather data for newsletters, and maintain accurate contact information. Assist with daily attendance, lead the Attendance Team on chronic absenteeism, and organize outreach processes for students. Ensure all staff have access to working technology resources, maintain device inventory, and solve student tech issues during the school day. Arrange coverage for teacher and staff outages and assist with special projects throughout the year.
Required Qualifications
- GED required
Desired Qualifications
- Bachelor's degree preferred
- 3+ years working in school systems preferred
- Experience in K-12 School Operations preferred
- Customer service focus
- Strong interpersonal and communication skills
- Ability to work independently with a high degree of accuracy
- Belief in the LEAD mission of developing responsible citizens who will graduate and be accepted to a Four-Year College or University
- Ability to quickly build relationships with a wide range of stakeholders
- Flexibility to lead and attend initiatives and events on evenings and weekends
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