Bilingual Office Assistant (English/Spanish)
$47,029–$49,400 year
On-siteCollege Park, Maryland, United States
Job Summary
Welcome and assist residents, families, seniors, and community partners in person and by telephone in both English and Spanish. Provide accurate information regarding City programs, services, events, and resources while responding to inquiries and connecting individuals with appropriate staff or service providers. Perform recordkeeping, data entry, document scanning, and filing, and prepare correspondence, reports, and other administrative documents to support department staff with various office functions. Ensure timely and consistent communication across both languages for the Department of Youth, Family, and Senior Services. Submit a cover letter and resume via www.collegeparkmd.gov by August 30, 2026.
Required Qualifications
- High school diploma or equivalent
- At least one year of administrative or office support experience
- Full bilingual proficiency in English and Spanish (speaking, reading, and writing required)
- Proficiency with Microsoft Office Suite applications
- Excellent communication, interpersonal, and customer service skills
- Strong organizational skills and attention to detail
- Valid driver's license with a good driving record, and reliable transportation
Desired Qualifications
- enthusiastic
- customer-focused
- highly organized professional
- fully fluent in both English and Spanish
- enjoys serving a diverse community
- communicate confidently, professionally, and compassionately in both languages
- providing exceptional customer service
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