Bilingual Multi-Location Customer Service Specialist (Spanish)
On-siteBirmingham, Alabama, United States
Birmingham, Alabama, United StatesOn-siteFull TimeRetailEnterprise
Full TimeEnterpriseRetail
Job Summary
Determine wholesale and retail customer needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. Promptly resolve customer concerns to ensure maximum satisfaction while staying current on product features and maintaining visual store standards. Achieve excellent customer service metrics and consistently meet sales goals. Contact customers who may include minors and handle cash, payment methods, and personal information with appropriate supervision. This role supports the company's retail operations by delivering high-quality service across multiple locations.
Required Qualifications
- Bilingual (Spanish)
- Ability to contact customers, including minors
- Access to cash and other payment methods
- Access to electronic equipment
- Access to personal information
- Access to store merchandise and other items of value
- Ability to work under supervision or unsupervised conditions
- Clean criminal history
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