Bilingual Multi-Location Customer Service Specialist (Spanish)
On-sitePhoenix, Arizona, United States
Phoenix, Arizona, United StatesOn-siteFull TimeRetailEnterprise
Full TimeEnterpriseRetail
Job Summary
Conduct daily customer service for wholesale and retail clients by determining needs, answering product questions, and recommending solutions. Promptly resolve customer concerns to ensure satisfaction while staying current on product features and maintaining visual store standards. Achieve excellent service levels and consistently meet sales goals across Store #8067 and Store #1593 in Phoenix, AZ. This full-time role requires bilingual Spanish proficiency and involves unsupervised access to cash, electronic equipment, and personal information, necessitating a criminal history review for business safety.
Required Qualifications
- Bilingual (Spanish)
- Ability to work at Store #8067 and Store #1593
- Ability to work at 12614 N. Cave Creek Rd. Ste 110 Phoenix, AZ 85022
- Ability to work at 19401 N. Cave Creek Rd. Phoenix, AZ 85024
- Ability to have contact with customers, which may include minors
- Ability to have access to cash and other payment methods
- Ability to have access to electronic equipment
- Ability to have access to personal information
- Ability to have access to store merchandise and other items of value
- Ability to work supervised or unsupervised
- Ability to pass a criminal history review
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