Bilingual Multi-Location Customer Service Specialist (Spanish)

Bilingual Customer Service Specialist in a Sherman-Williams retail store environment responsible for helping wholesale and retail customers identify needs, answering questions about Sherwin-Williams products, recommending solutions, resolving customer concerns, and driving high levels of client satisfaction while striving to meet store sales goals. Responsibilities include handling customer interactions (which may involve minors), access to cash and payment methods, electronic equipment, and merchandise; a background check is required to protect customers and the business. Stay up-to-date with product features and maintain high quality and visual standards of the products and store. Strong emphasis on delivering excellent service and contributing to sales performance in a multi-location setting.