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Sherwin-WilliamsPosted 1 week ago

Bilingual Multi-Location Customer Service Specialist (Spanish)

On-siteCharlotte, North Carolina, United States

Full TimeEnterpriseRetail

Job Summary

Determine wholesale and retail customer needs, answer product questions, and recommend solutions. Promptly resolve customer concerns to ensure satisfaction while staying updated on product features and maintaining visual standards. Achieve excellent service and consistently meet store sales goals through direct customer contact. This role requires a criminal history review to protect business operations and customer safety.

Required Qualifications

  • Bilingual (Spanish)
  • Ability to contact customers, including minors
  • Access to cash and other payment methods
  • Access to electronic equipment
  • Access to personal information
  • Access to store merchandise and other items of value
  • Ability to work under supervision or unsupervised conditions
  • Clean criminal history

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