Bilingual Member Experience Associate
$37,440–$47,840 year
On-site · New York City, New York, United States
New York City, New York, United StatesOn-siteFull Time$37,440–$47,840 yearMid LevelNot SpecifiedStartup
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Startup
Job Summary
Bilingual Member Experience Associate handles outbound/inbound calls to assist Medicare members, guiding them through care and benefits, coordinating between provider network and plan operations, and using interpreter services as needed; requires ability to communicate in Korean, Cantonese, or Mandarin and strong customer service, problem-solving, and MS Office skills.
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