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Winning Assistants3 days ago

Bilingual Medical Virtual Assistant (Spanish - English) | Primary Care

$12,480–$16,640 year

Remote · Mexico or Colombia

Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Unknown

Job Summary

Medical Virtual Assistant for a bilingual Spanish-English primary care-focused private practice. Responsibilities include appointment scheduling, patient communication, insurance verification and claims processing, referral coordination, patient records management, coordination with providers and healthcare partners, handling inquiries via phone/email/text, fax management, email/text management, prioritizing billing-related administrative support, serving as provider/patient care coordinator, and supporting remote patient monitoring. Not a sales role. Requires strong customer service and patient engagement for scheduling, coordination, and patient support. Benefits include contractor support, VPN option, HIPAA training and certification, performance training, and client-specific SOP resources; optional incentives. Remote work for international candidates (Philippines/Latin America region implied). Proficiency in Spanish and English, healthcare-administrative background, and compliance checks required.

Required Qualifications

  • Bilingual in Spanish and English (strong communication skills)
  • At least 1 year of experience in medical front office, medical administrative, or care coordination roles
  • Strong healthcare administrative background
  • Familiarity with Elation or similar EMR systems (a plus)
  • Professional and polished phone presence
  • Patient, compassionate, and polite demeanor
  • Highly detail-oriented and thorough
  • Ability to manage multiple tasks simultaneously
  • Proficient in speaking and writing Spanish & English clearly
  • Must submit an NBI clearance and/or Local Police Clearance background check before onboarding
  • Must be available for video meetings with camera on when needed
  • Reliable laptop/desktop with high-speed internet (minimum 25 Mbps)
  • Quiet, professional home workspace
  • HIPAA training certification provided (optional)
  • Willingness to work remotely for U.S.-healthcare clients
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$12k – $17k / yr

Bilingual Medical Virtual Assistant (Spanish - English) | Primary Care · Winning Assistants

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