Bilingual Medical Receptionist
On-siteLakeland, Florida, United States
Lakeland, Florida, United StatesOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Register patients, verify insurance and demographic information, and collect payments such as co-pays or balances. Answer multiple phone lines, greet and direct visitors, and coordinate appointments for patients and providers. Manage office supplies, monitor visitor access, and maintain the patient record filing system. Ensure accurate data entry into the computer system while adhering to patient confidentiality and privacy requirements. This role supports the Clinic Operations division at SFP Health Group. Bilingual Spanish and English proficiency is preferred, along with one to two years of medical background.
Required Qualifications
- 1-2 years of medical background
- Ability to stand or sit for extended periods of time
- Ability to receive and comprehend instructions verbally and/or in writing
- Ability to use logical reasoning for simple and complex problem solving
- Occasionally requires exposure to communicable diseases or bodily fluids
- Occasional travel for clinic activities may be required
Desired Qualifications
- High school diploma or equivalent (Preferred)
- Previous experience as a medical receptionist (Preferred)
- Knowledge of medical terminology (1 year preferred)
- Some experience with Outlook, and Microsoft office
- Bilingual (Spanish and English preferred)
- Knowledge of medical terminology, CPT, HCPCS, and ICD coding preferred
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