Bilingual Medical Receptionist/Customer Service Specialist
$35,360–$39,520 year
On-siteParkland, Florida, United States
EXPIREDParkland, Florida, United StatesOn-siteFull Time$35,360–$39,520 yearHigh School Or EquivalentHealthcareMedium
Full TimeHigh School Or EquivalentMediumHealthcare
Job Summary
Answer telephone promptly, direct calls, and retrieve phone messages while verifying patient insurance. Greet patients and visitors courteously, notify personnel of arrivals, and direct visitors to appropriate areas. Schedule appointments, check patients in and out, obtain accurate information, and retrieve correspondence from mailboxes for distribution. Maintain the employee directory, perform clerical functions, and ensure waiting areas remain clean and tidy. Notify the transportation dispatcher when patients are ready for pickup.
Required Qualifications
- Exceptional customer service and phone etiquette
- Ability to use computers to enter information
- Excellent written and verbal communication skills
- Attention to detail
- Ability to connect with patients and make them feel comfortable
- Patience and presence of mind
- eCW experience
- High school diploma or equivalent
- Minimum of one year work experience in a medical front desk or receptionist capacity
- Bilingual (English/Spanish)
- Flexibility to commute to other centers if needed
- Ability to move/lift up to 20 pounds at times
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