Bilingual Intake & Administrative Support Specialist 2026
$35,360–$39,520 year
On-siteKansas City, Kansas, United States
Job Summary
Conduct initial client assessments, gather relevant information and supporting documents, and coordinate appointments for the homeownership intake process. Greet clients, answer phone calls, and respond to inquiries via email and social media while maintaining common areas and events. Support staff with clerical duties, including data entry, filing, mail distribution, invoice processing, and compliance document preparation. Ensure database accuracy and confidentiality while assisting with contractor paperwork and weekly meetings. Requires bilingual English and Spanish skills, proficiency in Salesforce and AppFolio, and comfort with cloud-based tools. Occasional evening and weekend events may be required.
Required Qualifications
- 2+ years' experience in the office setting
- Experience in housing
- Experience in community development service
- Excellent written and verbal communication skills in English & Spanish
- Ability to speak, read, and write in Spanish
- Proficiency in office applications including Outlook, SharePoint, Teams, Word, Power Point and Excel
- Intermediate database experience
- Experience with Salesforce
- Experience with AppFolio
- Strong Technology skills
- Multitasking Ability
- Time management skills
- Ability to attend occasional after-hours meeting and events
- Monday-Friday schedule
- 40 Hours per week
- Occasional evening and weekend events
Desired Qualifications
- Experience in housing
- Experience in community development service
- Knowledge of Burmese or Nepalese
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