Bilingual Insurance CSR
$41,600–$41,600 year
On-sitePasadena, Texas, United States
Job Summary
Provide professional customer support in both English and Spanish by handling a high volume of inquiries and resolving issues efficiently. Assist with account updates, documentation, and follow-ups while navigating multiple systems to maintain accuracy. Build strong customer relationships and deliver excellent service in a fast-paced environment. This bilingual role supports a client in the insurance industry, with training provided on internal systems, products, and processes. Candidates must be fluent in Spanish and English with at least three years of customer service experience.
Required Qualifications
- Bilingual (Spanish/English)
- 3+ years of customer service experience
- Stable work history (2+ years in at least one role preferred)
- Strong communication and problem-solving skills
- Comfortable in a fast-paced environment
Desired Qualifications
- Call center, banking, healthcare, or customer support environments
- Experience handling high-volume interactions
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