Bilingual Hungarian/English Customer Care Specialist (back office)
$14,520–$14,520 year
Remote · Thessaloníki, Central Macedonia, Greece
Job Summary
Hungarian/English bilingual Customer Care Specialist (back office) providing world-class service to customers via voice, chat, and email. Role emphasizes technical-based customer assistance, problem-solving, strong communication, and collaboration within a remote-capable team. Must be able to work independently, adapt to process changes, and demonstrate comfort with IT/function-based support tools. The position is based in Thessaloniki, Greece, with remote work consideration and a focus on delivering high customer satisfaction across multilingual channels.
Required Qualifications
- Must be bilingual in Hungarian and English (speaking and writing)
- Minimum 1-2 year experience in Customer Support or Technical Support/Help Desk
- Strong communication skills (written and oral) in Hungarian and English
- Ability to work independently and as a remote team player
- Experience with voice, chat, and email-based customer assistance
- Proficiency with external systems and PC-based software (e.g., Microsoft Office)
- Adaptable to process and information changes
- Background screening willingness
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