Bilingual Front Office Clerk - Legacy Southwest Clinic
On-siteHouston, Texas, United States
EXPIREDHouston, Texas, United StatesOn-siteFull TimeHigh School Or EquivalentHealthcareLarge
Full TimeHigh School Or EquivalentLargeHealthcare
Job Summary
Answer incoming calls and route them appropriately, perform client intake, and notify staff of arrivals. Enter patient information into databases accurately, follow appointment and cash handling procedures, and maintain an orderly clinic lobby. Process lab results efficiently, complete opening and closing procedures, and assist the volunteer coordinator with various tasks. Adhere to safety protocols, exposure control plans, and report hazards. Work a 7:30 AM to 4 PM schedule across multiple clinic locations in the Houston area. Bilingual in English and Spanish is required.
Required Qualifications
- High school graduate or equivalent
- Pleasant phone voice
- Ability to multi-task
- Ability to handle multiple calls or patients simultaneously
- Bilingual in English/Spanish
- Frequently required to sit
- Occasionally stand
- Walk
- Lift up to 25 pounds
- Bend
- Twist
- Climb
- Reach
- Moderate decision-making complexity
- Handle normal levels of intensity
- Ability to be exposed to infectious conditions
- Ability to be exposed to moderate to loud noise environments
Desired Qualifications
- Efficient data-entry skills
- Computer literacy
- Experience with multi-line phone systems
- Basic knowledge such as math
- Alphabetical or numerical filing
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