Bilingual Front Office Clerk - Float (West Region)
On-siteHouston, Texas, United States
Houston, Texas, United StatesOn-siteFull TimeSenior LevelHigh School Or EquivalentHealthcareLarge
Full TimeSenior LevelHigh School Or EquivalentLargeHealthcare
Job Summary
Answer incoming calls, direct patients to appropriate staff, and welcome clients to ensure prompt attention. Accurately enter patient information into systems, manage client payments per cash handling procedures, and process lab results following Practice Manager directions. Adhere to appointment scheduling procedures, support the volunteer coordinator, and efficiently perform opening and closing duties while maintaining a tidy lobby. Operate equipment safely, report safety concerns immediately, and engage in the Performance Improvement Program. Bilingual in English/Spanish, with a Monday-Friday 8AM-5PM schedule.
Required Qualifications
- High school graduate or equivalent
- Pleasant, professional, and articulate phone voice
- Ability to multi-task and handle many incoming calls or patients at once
- Efficient and accurate data-entry skills
- Computer literacy and multi-line phone or switchboard experience
- Basic math, alphabetical or numerical filing knowledge
- Bilingual in English/Spanish
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