Bilingual Front Desk Receptionist

Conduct pre-intake telephone screenings, schedule medical and psychiatric appointments, and record client intake information in logs and the computer. Answer incoming calls, welcome visitors, and maintain the reception area while managing staff schedules and daily client activity data. Collect client fees, issue receipts, and process Medicaid cards, reporting benefit denials to appropriate staff. Maintain organized filing systems for administrative and clinical records, monitor internal records such as caseload updates and toxicology rosters, and safeguard client confidentiality in accordance with HIPAA and CFR42 regulations. Assist with office supply maintenance, physical plant repairs, and emergency responses. This full-time non-exempt position in Richmond Hill requires bilingual English/Spanish skills and 2-4 years of administrative experience, with a substance abuse or allied health background preferred.