Bilingual Front Desk Receptionist - Medical office
On-siteNorth Arlington, New Jersey, United States or West New York, New Jersey, United States
Job Summary
Manage the front office by triaging phone calls, scheduling appointments, verifying insurance and patient IDs, and processing pre-authorizations. Handle daily tasks including filing, document preparation, record retention, supply stocking, and billing within the EMR. Address patient complaints, maintain HIPAA compliance, and act as the liaison between medical professionals and patients. Coordinate with the Office Manager and Senior Practice Manager while ensuring all paperwork is completed within 72 hours. Work four days in West New York, NJ and one day in Secaucus, NJ. Bilingual English/Spanish and two to three years of medical office experience required.
Required Qualifications
- High School Diploma or Equivalency
- 2-3 Years Medical Office experience required
- Bilingual English/Spanish required
- Basic working knowledge of Microsoft Office (WORD, EXCEL)
- One (1) year of experience in customer service or reception, preferably in a health care environment
- Knowledge of medical terminology and organization services
- Outstanding verbal and written communication skills
- customer service skills
- phone etiquette
- Ability to multi-task and work independently while being detail oriented
- Displays extraordinary customer service skills in person, telephone and written communications
- Influenza Vaccinations are a requirement for employment
Desired Qualifications
- experience in a health care environment
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