Bilingual Front Desk Receptionist
On-siteRacine, Wisconsin, United States
EXPIREDRacine, Wisconsin, United StatesOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Greet and check in patients, answer the phone, and schedule appointments while verifying insurance eligibility and collecting payments. Maintain patient accounts and records, submit claims, and ensure all HIPAA and OSHA safety standards are followed. Notify the Office Manager of equipment or safety concerns and attend morning huddles and chart reviews. This bilingual role supports Familia Dental's community-focused practice in Racine, WI, with full-time hours Monday through Saturday.
Required Qualifications
- Excellent customer/patient service and verbal communication skills.
- Ability to read, write, speak and understand information and effectively present information one-on-one with patients.
- Ability to apply common sense understanding to carry out details written or verbally instructed.
- Basic computer knowledge
- Organizational skills and Detail oriented
- Interpersonal and Listening skills
- Requires excellent customer service skills.
- Ability to work in fast paced, patient-focused environment.
- Working hours between: M-F, 08:45 AM - 6:30PM and Sat, 8:45AM - 4:30 PM
- Full time employment:
- 4+ days a week, 30-40 hours per week
- available to work Saturdays
- Full shifts (8-10 hours)
Desired Qualifications
- Experience with dental management software experience is preferred
- Previous dental office experience preferred but not required.
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