Bilingual Financial Service Representative (Loan Officer), Bilingual English/Spanish preferred, not required

Financial Service Representative I at Mountain America Credit Union in St George, UT, responsible for delivering exceptional member service, opening new accounts, servicing existing accounts, explaining products and services, and cross-selling to meet sales and service goals. Responsibilities include loan servicing transactions, interviewing applicants, reviewing credit reports, preparing loan documents, initiating credit checks, and conducting closings for home equity, personal, and auto loans. The role supports outbound member outreach, regulatory compliance, and collaboration with Business Services; requires at least 1+ year of retail banking or related sales/customer service experience, bilingual English/Spanish preferred, high school diploma or equivalent, and NMLS certification. Notary Public and valid driver’s license for travel are required; training and ongoing regulatory/compliance requirements apply. The posting notes full-time schedule in St George, with competitive hourly pay starting at $19.00 plus incentives, benefits, and opportunities for advancement. The organization emphasizes member-first service, credit-union values, and a comprehensive benefits package, including 401(k), tuition assistance, and professional development opportunities.