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ESIPosted 2 months ago

Bilingual (English/Spanish) Medical Front Desk Coordinator

$37,440–$37,440 year

On-siteThe Bronx, New York, United States

Full Time

Job Summary

Greet patients, answer calls, and manage patient charts while navigating NextGen to access information. Maintain daily office operations by following standard procedures, handling opening and closing duties, and collecting co-pays. Confirm appointments, resolve inquiries, and ensure HIPAA compliance when comforting patients and maintaining the reception area. Assist with administrative tasks and transition smoothly into daily roles as needed. This bilingual role supports independent physician practices specializing in musculoskeletal care across Long Island, NYC, and surrounding regions.

Required Qualifications

  • Bilingual (English/Spanish)
  • Excellent verbal and written communication
  • Exceptional organizational and time-management skills - the ability to multi-task is a must
  • Adaptability and flexibility while working in a fast-paced environment
  • Problem-solving ability and aptitude
  • Outcome-focused, with the ability to work under pressure
  • A solution-oriented mindset
  • A strong sense of urgency and focus in accomplishing tasks
  • Must be able to lift up to 25 pounds at times
  • 1+ years of relevant medical administrative experience, preferred
  • Experience with medical insurance/verification is a plus
  • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred
  • Experience with EMR, preferred
  • Strong computer knowledge and windows program including Microsoft word/excel

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