Bilingual Customer Success Consultant (Contract)
Remote
Job Summary
Remote contract role as a Bilingual Customer Success Consultant. Acts as a liaison for Strategic Account Leaders and Account Managers to customers, leading non-strategic selling activities, interfacing with customers and internal teams to meet needs and drive sales. Responsibilities include taking ownership of client issues, establishing relationships with internal support teams, supporting program roll-outs and implementations of new partnerships, and resolving issues to customer satisfaction. Travel may be required. Must be bilingual (English & French) and possess a High School Diploma/GED. Proficiency in MS Office (Word, Excel, PowerPoint, Power BI, Teams, Outlook, SharePoint) and strong verbal/written communication, with consultative selling skills considered an asset. Location: Boucherville, QC, Canada; remote work available. Associated benefits and learning opportunities are available. #MakeAnImpact
Required Qualifications
- High School Diploma/GED required
- Bilingualism in English & French is required
- Proficiency in MS Office applications (Word, Excel, PowerPoint, Power BI, Teams, Outlook, SharePoint)
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