Bilingual Customer Service Specialist (Spanish)
On-site · Roseville, Michigan, United States
Job Summary
Bilingual Customer Service Specialist (Spanish) for Store #1348 at 20780 E 13 Mile Rd, Roseville, MI. Provide bilingual Spanish-English customer service to wholesale and retail customers; determine customer needs, answer questions about Sherwin-Williams products, and recommend solutions. Resolve customer concerns, ensure maximum client satisfaction, stay up-to-date with product features, and maintain high quality and visual standards of products and the store. Achieve excellent customer service while consistently meeting the store’s sales goals. May involve contact with customers, including minors, and access to cash and other payment methods; a criminal history review is conducted to protect customers, staff, and store operations. This is a part-time opening located at Store #1348 in Roseville, Michigan.
Required Qualifications
- Bilingual Spanish proficiency
- Customer service experience preferred
- ability to work in a retail environment
- availability for part-time schedule
- attention to cash handling and payment procedures
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