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Sherwin-WilliamsPosted 1 month ago

Bilingual Customer Service Specialist (Spanish)

On-siteBonner Springs, Kansas, United States

Full TimeEnterpriseRetail

Job Summary

Determine wholesale and retail customer needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. Promptly resolve customer concerns to ensure maximum satisfaction while staying current with product features and maintaining high visual standards. Achieve excellent customer service metrics and consistently meet store sales goals through direct contact with customers, which may include minors. Handle access to cash, electronic equipment, and personal information in accordance with company safety protocols.

Required Qualifications

  • Bilingual (Spanish)
  • Ability to contact customers, including minors
  • Access to cash and other payment methods
  • Access to electronic equipment
  • Access to personal information
  • Access to store merchandise and other items of value
  • Ability to work under supervision or unsupervised conditions
  • Clean criminal history

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